Apex Community Cares
SMS Privacy Policy
Effective Date: February 5, 2026
Apex Community Care (“Apex,” “we,” “our,” or “us”) values your privacy. This SMS Texting Privacy Policy explains how we collect, use, protect, and share information in connection with our text messaging program.
1) Data Security & Information Handling
We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, or disclosure. No method of transmission over the internet or mobile networks is completely secure, so we cannot guarantee absolute security.
You are responsible for maintaining the confidentiality of any account credentials you use with us (if applicable). If you believe your information has been compromised, please contact us promptly.
2) Information We Collect
When you interact with Apex or enroll in SMS communications, we may collect:
- Identifiers and contact details (such as name, mobile number, email address)
- Message content and communication history (including opt-in/opt-out status)
- Appointment or service-related details you choose to share
- Any other information you voluntarily provide to us
3) How We Use Your Information
We use collected information to:
- Send texts you requested (e.g., reminders, updates, service-related notifications)
- Provide, operate, and improve our services and communications
- Respond to inquiries and provide support
- Maintain records of consent and compliance with applicable laws
- Help prevent fraud, misuse, or security incidents
4) Sharing of Information (No Marketing Sale/Sharing)
We do not sell, rent, or trade your personal information, and we do not share your information with third parties for their marketing purposes. We may share information with trusted service providers (such as SMS platform providers) only as needed to deliver messages and operate our program, and only under appropriate confidentiality and security obligations. We may also disclose information if required by law or to protect rights, safety, and security.
5) Your Choices & Opt-Out Instructions
You can stop receiving text messages at any time by replying STOP or UNSUBSCRIBE to any message. After you opt out, you will no longer receive SMS messages from us (except a final confirmation message, where permitted).
If you need help, reply HELP or contact us using the information below.
6) Data Retention
We retain personal information only as long as reasonably necessary for the purposes described above, including maintaining consent records and meeting legal, regulatory, and operational requirements.
7) Changes to This Policy
We may update this policy from time to time. When we do, we will revise the Effective Date above. If changes are significant, we may provide additional notice (such as posting an update on our website or contacting you through reasonable means).
8) Contact Us
If you have questions about this SMS Texting Privacy Policy or your information, contact:
Apex Community Care
16 Hospital Ave, 30 West, Danbury, CT 06810
Phone: 1.203.778.2437
Email: info@apexcc.org
Apex Community Care
16 Hospital Ave, 30 West, Danbury, CT 06810
Phone: 1.203.778.2437
Email: info@apexcc.org
Apex Community Care — SMS Texting Terms & Conditions
Effective Date: February 5, 2026
By opting in to receive SMS messages from Apex Community Care, you agree to these SMS Texting Terms & Conditions:
Program Description
You agree to receive informational text messages from Apex Community Care at the mobile number you provide. Messages may include appointment reminders, service updates, and other account or care-related notifications.
Message Frequency
Message frequency varies based on your interactions and services.
Message & Data Rates
Msg & data rates may apply depending on your mobile plan.
Help
Opt-Out
You can opt out at any time by replying STOP or UNSUBSCRIBE.
Eligibility & Accuracy
You confirm you are authorized to enroll the phone number provided and that the number is accurate.
Carriers
Mobile carriers are not liable for delayed or undelivered messages.